Terms and Conditions

 

Introduction

Welcome to Jeffres LLC. These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website, you accept these terms and conditions in full. Do not continue to use Jeffres LLC's website if you do not agree with all the terms and conditions stated on this page.

Intellectual Property Rights

Unless otherwise stated, Jeffres LLC owns the intellectual property rights for all material on this website. All intellectual property rights are reserved. You may access this from Jeffres LLC for your own personal use subjected to restrictions set in these terms and conditions.

Use of Our Site

You must not:

  • Republish material from our website.
  • Sell, rent, or sub-license material from our website.
  • Reproduce, duplicate, or copy material from our website.
  • Redistribute content from our website, unless content is specifically made for redistribution.

User Comments

  • Certain parts of this website offer the opportunity for users to post and exchange opinions and information. Jeffres LLC does not filter, edit, publish, or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Jeffres LLC, its agents, or affiliates. Comments reflect the views and opinions of the person who posts them. To the extent permitted by applicable laws, Jeffres LLC shall not be liable for the Comments or for any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
  • Jeffres LLC reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive, or causes a breach of these Terms and Conditions.

Product Authenticity

At Jeffres LLC, we guarantee the authenticity of every product we offer. Each item undergoes meticulous evaluation and authentication by our experts, ensuring its value and provenance.

Returns & Exchanges

At Jeffres LLC, we want you to be completely satisfied with your purchase. We offer a hassle-free 7-day return policy:

  • You have 7 days from the date of delivery to return or exchange your item.
  • The item must be unworn, undamaged, and returned in its original condition with all accessories included.
  • Returns are eligible for a full refund to your original payment method or store credit for exchanges.
  • Personalized or engraved items cannot be returned.
  • Watches showing signs of wear or damage may incur a restocking fee or be ineligible for return.

Refund Process

  • Upon receiving the returned item, our experts will inspect it.
  • Refunds will be processed within 10 business days to your original payment method.
  • If you prefer an exchange, we'll issue store credit.

Jewelry Returns

  • Jewelry must be returned in its original condition with all included items, including boxes, papers, and tags attached.
  • Resizing done by the customer voids the return policy for jewelry items.

Special Order Items

  • Special order watches and brand-name jewelry not in stock are non-refundable and cannot be canceled once ordered.

If you have any questions or need assistance with returns or exchanges, our team is here to help. Your satisfaction is our priority at Jeffres LLC.

Shipping Policy

At Jeffres LLC, delivering unparalleled customer service is at the core of our values. We offer free, insured expedited shipping for all products.

Domestic Shipping

  • Orders placed by 4 PM ET Monday to Friday (excluding holidays) qualify for next day shipping.
  • Your item will be shipped fully insured once payment is verified, which may take up to 48 hours.
  • For security, a signature is required upon delivery. Re-routing of shipments is not available.

International Shipping

  • We ship globally to countries including Europe, Asia, and the Middle East.
  • International orders are shipped using expedited international service from the United States. Delivery times vary by destination.

Customs and Duties

  • International customers are responsible for customs charges, import tax, VAT, or duties as per their local jurisdiction.
  • Additional duties and taxes may be applicable and are the buyer's responsibility.

Restrictions

  • We do not ship to P.O. Boxes; however, USPS is available for APO/FPO addresses.
  • We reserve the right to refuse shipment to any location without prior notice.

For any questions or assistance, please contact your dedicated Client Advisor or our support team.

Sales Tax

Sales tax is collected on orders shipped to applicable states as required by e-commerce regulations.

Changes to Terms

Jeffres LLC reserves the right to revise these terms and conditions at any time. By using this website, you agree to be bound by the current version of these terms and conditions.

Contact Information

For any inquiries or assistance, please contact us:

Your satisfaction is our priority at Jeffres LLC